Built for the conversations that drive your business
Wherever a confident, accurate conversation decides the outcome — a sale, a booking, a compliant decision — Compass lets your people practise it until they're ready.
One platform, four high-stakes jobs
The same roleplay-plus-coaching loop applies wherever skill is a conversation. Here's what that looks like in practice.
Ramp reps and sharpen the whole team
New sellers rehearse discovery, pitch and objection handling against a lifelike AI buyer before they ever touch a real lead — and tenured reps drill the objections that trip the team up. Every attempt is scored on Product Knowledge, Needs Analysis, Objection Handling and Closing.
Why a buyer cares: faster ramp, a consistent on-brand pitch, and a manager dashboard showing exactly who is floor-ready.
Turn enquiries into confident bookings
Agents practise destination knowledge, package upsells and tricky booking conversations — handling the indecisive family, the budget-conscious couple, the last-minute change. Scenarios are grounded in your real product and supplier docs via RAG.
Why a buyer cares: higher conversion on enquiries, accurate product talk, and agents who can upsell without sounding pushy.
Get new hires productive in days
Combine narrated learning modules with roleplay so new starters learn the product and practise using it from week one. Level-gated content paces them correctly, and certificates confirm each milestone.
Why a buyer cares: a repeatable onboarding journey that doesn't depend on a senior colleague's free time — and proof each hire reached competence.
Prove competence, not just attendance
Deliver policy-grounded modules with passmark gating and adaptive quizzes, then test judgement in realistic roleplay. Every completion issues a UUID-verifiable certificate, and analytics provide the audit trail.
Why a buyer cares: defensible evidence that staff understood the rules and can apply them — not just that they clicked through a deck.
Different jobs, same proven loop
Whatever the industry, the mechanics that build skill are identical.
Grounded content
Scenarios built from your real documents via RAG.
Realistic practice
Voice roleplay against a dynamic AI persona.
Scored coaching
4-dimension scorecards with actionable feedback.
Measured outcomes
Dashboards and audit-ready certificates.
Find your use case
Tell us the conversations that matter most to your team, and we'll show you the Compass programme to master them.