Rehearse · Scoring

Skill measured, not guessed

Every attempt is scored 0–10 across four dimensions — each with written reasoning — plus hallucination detection, pass/fail gating and analytics your managers can act on.

How readiness is measured

See exactly who's ready to sell and who needs coaching

A single "good job" score tells a manager nothing. Rehearse breaks every conversation into the four skills that win or lose deals and conversations — and scores each one independently, with the reasoning behind the number.

  • 1Product Knowledge — were the facts right and on-point?
  • 2Needs Analysis — did they uncover the real need?
  • 3Objection Handling — did they address resistance well?
  • 4Closing & Coverage — did they advance and cover what mattered?

Why a buyer cares: dimension-level scores tell you what to coach, not just who failed — so improvement is targeted, fast and measurable.

Good effort
7
/10
Overall score · pass mark 6.0
Skill breakdown
Product Knowledge 8/10
Strong on the twin-centre option and what the all-inclusive covers.
Needs Analysis 9/10
Good discovery on budget flexibility and dates before recommending.
Objection Handling 6/10
Quoted the package price but didn't pre-empt the "is that final?" worry.
Closing & Coverage 7/10
Offered a hold to advance the booking; didn't cover the cancellation worry.
Examiner's notes — why you got this score
A genuinely strong attempt. You matched the twin-centre idea to her "relax + explore" split really well, and your discovery on budget and dates was the standout. To push into the top band, pre-empt the "is that the final price?" worry before she raises it, and reassure her on cancellation cover.
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Scoring you can defend

Built so the number holds up to scrutiny

If you're going to gate progression on a score, that score has to be trustworthy. Here's how Rehearse earns that trust.

Hallucination detection

Rehearse flags claims a rep made that contradict your knowledge base — the confident-but-wrong answers that lose deals and create compliance risk. Why it matters: a fluent rep who invents facts is worse than a hesitant one. This catches it.

Retry-verified scoring

When a score looks contradictory, Rehearse re-checks it before it's shown. Why it matters: consistency. Managers and reps need to trust that the same performance always earns the same grade.

Pass/fail gating

Set a pass mark per scenario; reps must clear it to be signed off. Performance categories run from EXEMPLARY down to HALLUCINATION. Why it matters: a consistent bar means no one reaches a customer before they're ready.

False-memory guard

Contested turns are verified before display, so learners never see the AI contradict itself. Why it matters: a single visible AI mistake destroys credibility — and the value of the score.

Analytics

From one attempt to whole-team visibility

Roll the scores up and you get the picture L&D and sales leaders have been missing.

Per-scenario

Attempts, average score, pass rate and dimension averages — instantly see which scenarios trip people up.

Per-learner progression

First attempt versus latest — proof that practice is producing real improvement, person by person.

Drill-downs

Open any attempt to read the transcript, the per-dimension reasoning and any flags raised.

See a scorecard from your own playbook

Book a demo and we'll score a live roleplay against your real products and standards.